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sjered · August 13th, 2004, 03:09 PM

I currenlty have a company using CallQueue to an extension as a system short code. The short code works just fine, but the problem is that the person held in queue has to wait for an infinite amount of time until the destination phone becomes available. Is there any way to program a time out on queue? Also, how can the user at the destination phone see if they have a call in queue or not (it doesn't show up on PM)?

Please help.

August 13th, 2004, 03:09 PM	#1 (permalink)
sjered PBXtech SILVER 25+ posts Join Date: Jul 2004 Posts: 25	Queuing to an Extension I currenlty have a company using CallQueue to an extension as a system short code. The short code works just fine, but the problem is that the person held in queue has to wait for an infinite amount of time until the destination phone becomes available. Is there any way to program a time out on queue? Also, how can the user at the destination phone see if they have a call in queue or not (it doesn't show up on PM)? Please help.