sjered

I have a customer running phone manager lite on their PC and everything works except for the busy lamp fields under the speed dials section. When someone on the system comes off hook, there is no inication on the user's PC. they have over 10 other users running lite, and they all work. the user has the correct PBX address and username under the configuration section. they are running 2.0 IP Office.

Any ideas on what might be causing the problem? Perhaps corrupted software or bad TAPI?

Please help.