View Single Post
Old August 5th, 2004, 06:11 PM   #1 (permalink)
rajin
 
Join Date: Aug 2004
Posts: 3
rajin is on a distinguished road
Queue and Still Queue (Hunt Group)

Does someone out there have an idea why "Queued" and "Still Queued" default start points would not invoke in VM Pro even though I have queing switched on in a Hunt Group? Our "Queued" and "Still Queued" messages do not play when all agents are busy. The system greeting is what plays. Please help!
rajin is offline   Reply With Quote