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pharmaet · August 5th, 2004, 03:05 PM

We are using Voicemail Pro and we have two issues. One is a user has 6 voicemails (I can see the wav files on the server), but when she logs into vm, it tells her that she has none. ????

Second problem - People call an extension and after three rings, it goes into vm....the only problem is your get a recording saying that you're unable to send a message and you get prompted just as if you logged into vm, not as if you called someone and you wanted to leave a message.

Any thoughts on either??

August 5th, 2004, 03:05 PM	#1 (permalink)
pharmaet Join Date: Jun 2004 Posts: 19	Unable to receive voicemails We are using Voicemail Pro and we have two issues. One is a user has 6 voicemails (I can see the wav files on the server), but when she logs into vm, it tells her that she has none. ???? Second problem - People call an extension and after three rings, it goes into vm....the only problem is your get a recording saying that you're unable to send a message and you get prompted just as if you logged into vm, not as if you called someone and you wanted to leave a message. Any thoughts on either??