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smithermang · July 1st, 2003, 01:56 PM

Has anyone set up a way the user can park a call on an extension and another user can pickup that extension without too much hassle.
Currently we setup a system where we have programmed users with a button *38*
All the users have to do is hit the extension number/zone and the #.
The customer has confusion with understanding which park zone they have placed the call and they only want to hit the extension number of the parked call.
I appreciate any ideas.

July 1st, 2003, 01:56 PM	#1 (permalink)
smithermang PBXtech GOLD 100+ posts Join Date: Jun 2003 Posts: 150	Parking Calls Has anyone set up a way the user can park a call on an extension and another user can pickup that extension without too much hassle. Currently we setup a system where we have programmed users with a button 38 All the users have to do is hit the extension number/zone and the #. The customer has confusion with understanding which park zone they have placed the call and they only want to hit the extension number of the parked call. I appreciate any ideas.