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Re: Huntgroup + fallback + VM
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Originally Posted by mallgood
Hrm. Thats strange. I have the Voice Mail for the Fallback group setup and working, but instead of going to voicemail, its ringing back to the original huntgroup and then fallback and then huntgroup, and then.... etc etc.. What if I setup the VM for the main huntgroup?
Anyone?
mallgood
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what I like to do is make a short code in the PBX to go to the desired mailbox, but mke sure the short code resembles an extension (5xxx or whatever) then create a new user, forward that user unconditionally to that short code and also check the "forward hunt group calls" box on the user>forwarding tab along with forward unconditionally. Then put the user as a member of your fallback group. You can test by calling the group, you should go to the mailbox your user is forwarded to.
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