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Re: Huntgroup + fallback + VM
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Originally Posted by mallgood
I was wondering what the normal ring order on this is:
I have a hunt group with 3-5 people in it. I then have another huntgroup called 'Fallback' set as the fallback for this hunt group. I currently *don't* have VM enabled for this hunt group, and was wondering how this would all exactly work if I did have it enabled? Would it ring to the hunt for the specified "Overflow" time then to the Fallback until the "Allocated Answer time" expired and *then* go to VM or what?
I'm kinda confused on this.. :confused:
Any help is appreciated..
Thanks,
mallgood
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Nope, once hunt A is in fallback mode, all calls go to the fallback Hunt Group
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