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Old July 14th, 2004, 07:35 AM   #3 (permalink)
ahays
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Re: Dial-UP for Definity

Quote:
Originally Posted by juliusphlorence
we're having a problem concerning the dial-up connection for our PABX which is a G3si, the modem is not answering to be use for remote maintenance. We only use terranova for dialing to the PABX. We check the lines and it working fine, the vendor suggest to replace the processor but to costly. Do you have any idea what causes the problem or suggest action that can be done to resolve the issue. Their are times that the modem is answering, its like that the port is being locked-out
The modem is co-located on the processor. If the connectivity is correct (loop-start POTS line to pair 25 of the Aux cable) and the modem is not answering then you have little choice save that of replacing the processor circuit pack. What release is your G3si? Where is it located?

regs,

.al.
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