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jfarris88 · June 11th, 2004, 10:59 AM

We were scheduled to change over to PRIs tonight at 5:30. Turn up was scheduled with Verizon. Our existing Flex Path T1 that services our DID range is now getting a busy signal for all incoming calls. Verizon must have done something and have been looking into this for 3 hours.

Avaya cannot dial in to the RMATs - they are getting the same busy signal because the number they dial is in our did range. We would like for them to be able to dial in so that we can switch to the PRI since we are down anyway. I cannot do anything at the console due to having no permissions.

Any suggestions? I think we are stuck until verizon fixes.

Thanks.

June 11th, 2004, 10:59 AM	#1 (permalink)
jfarris88 Join Date: May 2004 Posts: 3	T1 down before switching to PRI We were scheduled to change over to PRIs tonight at 5:30. Turn up was scheduled with Verizon. Our existing Flex Path T1 that services our DID range is now getting a busy signal for all incoming calls. Verizon must have done something and have been looking into this for 3 hours. Avaya cannot dial in to the RMATs - they are getting the same busy signal because the number they dial is in our did range. We would like for them to be able to dial in so that we can switch to the PRI since we are down anyway. I cannot do anything at the console due to having no permissions. Any suggestions? I think we are stuck until verizon fixes. Thanks.