PBXtech.info - View Single Post

zooney9334 · May 26th, 2004, 05:43 PM

I forgot if I posted this question, but I'll give it another try.

We have 3 offices with S8700s installed (1 per site) and a centralized Modular Messaging system in the main office.

There are a few stations that do not light up if they have a message waiting. In fact, when I do a status station XXXXX, it's blank next to "Message Waiting:"

I've removed the station and subscriber, had the user clear out all messages and left a new one, without any change. When the user calls the voicemail, it does tell them that they have new messages waiting. We tried LWC and the light does light up; it's just not lighting up when the user has a message waiting. We even rebooted the Modular Messaging in hopes that would resolve the issue.

Any suggestions?

May 26th, 2004, 05:43 PM	#1 (permalink)
zooney9334 PBXtech SILVER 25+ posts Join Date: Aug 2003 Posts: 48	Modular Messaging Issue I forgot if I posted this question, but I'll give it another try. We have 3 offices with S8700s installed (1 per site) and a centralized Modular Messaging system in the main office. There are a few stations that do not light up if they have a message waiting. In fact, when I do a status station XXXXX, it's blank next to "Message Waiting:" I've removed the station and subscriber, had the user clear out all messages and left a new one, without any change. When the user calls the voicemail, it does tell them that they have new messages waiting. We tried LWC and the light does light up; it's just not lighting up when the user has a message waiting. We even rebooted the Modular Messaging in hopes that would resolve the issue. Any suggestions?