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Originally Posted by xafana
I have isdn trunk b/w AVAYA PABX and FAX server I want to know if there is any possibilities that, in case of channels is out if service for any cases the incoming fax can be diverted automatically to different destination. Summary (I want to set a backup link in the case of ISDN channel is down)
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There are two things that you can do:
1) I assume that you're using UDP and AAR to route the traffic to the fax server. In that case, you can enter an second trunk-group in your route pattern for traffic to follow in case the primary group is out.
2) You can set up alternate routing at the phone company in case your inbound trunks fail.
regs,
.al.