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npb007 · May 10th, 2004, 12:53 PM

I've got a weird one here.... Any help with it would be very much appreciated. Thanks!

I've built 5 VoIP trunks between 2 Definity's. All trunks are up, active and get allocated for calls. However, I only get voicepath in one direction. On the other end, the called party can here me, but I cannot here them. In fact, I hear nothing at all, no dial tone, nada!

One other interesting note: I can do a round-robin type call, where I call into the far switch, dial the TAC for another trunk in the same VoIP trunk group, and route a call back to a different extension in my switch, and the call completes great! I have voicepath in both directions, and no issues with background noise or disconnection of service.

Anyone know what might be the problem here? I am pretty well stumped on this one. As a side note, I cannot ASA remotely into the far switch either. Locally, the switch does IP ASA no problem, but from a remote site, I cannot connect. We can ping the CLAN remotely, and the router is DEFINATELY NOT blocking the ASA ports, so why won't it connect? Anyway, thanks ahead of time for any help you may be able to render for me.

Nate

May 10th, 2004, 12:53 PM	#1 (permalink)
npb007 Join Date: Jun 2003 Posts: 18	No return voice path on VoIP Trunks I've got a weird one here.... Any help with it would be very much appreciated. Thanks! I've built 5 VoIP trunks between 2 Definity's. All trunks are up, active and get allocated for calls. However, I only get voicepath in one direction. On the other end, the called party can here me, but I cannot here them. In fact, I hear nothing at all, no dial tone, nada! One other interesting note: I can do a round-robin type call, where I call into the far switch, dial the TAC for another trunk in the same VoIP trunk group, and route a call back to a different extension in my switch, and the call completes great! I have voicepath in both directions, and no issues with background noise or disconnection of service. Anyone know what might be the problem here? I am pretty well stumped on this one. As a side note, I cannot ASA remotely into the far switch either. Locally, the switch does IP ASA no problem, but from a remote site, I cannot connect. We can ping the CLAN remotely, and the router is DEFINATELY NOT blocking the ASA ports, so why won't it connect? Anyway, thanks ahead of time for any help you may be able to render for me. Nate