Recently I have had calls from one extension that have shown up for 9 hours 59 minutes...they are all to the same number going out on one trunk which is a FX line. I spoke with the person who sits at that extension and he says he has never called this number (I believe him...he has no reason to hide it).
There are 7 calls within the last week all made at different times per day sometimes once sometimes twice per day.
I had this problem when we first put in our definity switch but that was because I had to have our CO change some of my trunks from loop start to ground start...but this is on an FX trunk...and it is ground start. I am not seeing long calls on anything else except this one station to this one phone number.
Any Ideas on what I can dig into?
Oh, FYI...this information is being reported through my call accounting software (Micro-Call) ...are there logs in my switch I can verify this info??
Thanks!
Nathan Hammer
