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Old April 18th, 2004, 04:01 PM   #1 (permalink)
Pace
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Determining the extensions within a hunt group

Hi,

First of all, apologies should this thread be in the wrong place, or if my question doesn't make sense...

We have a hunt group at our work where if anyone calls 101 (say) they will speak to the shift lead, or it will be diverted to extension 202. Someone has logged the only extension on hunt group 101 out, and we do not know which extension number to use to log it back in.

At the moment the problem is not that bad, as all calls are being sent to extension 202, but before we get our bosses in on Monday morning, it would be nice to have hunt group 101 ringing back at the right extension.

So, does anyone know of a way to determine the members of a hunt group, so we can determine which number to log in?

Edit: Extra info should it be at all helpful, I am looking at an Avaya 6416D+M phone, and have read a manual on the 6400 series which should me some cool stuff, but not the above :). Beyond that, I really do not have much information.

The below is likely to be useless, but here you go...(xxx = extension number, yyy = PIN code), random codes and their result:

#08 - logout
*901xxx - logs a phone in
*08xxx#yyy# - logs a phone in with PIN, and logs it out from anywhere else
*45 - xxx:some hex code (Ext:PORT ID)

Thanks in advance,

Paul.

Last edited by Pace; April 18th, 2004 at 04:15 PM.
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