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Originally Posted by tek
We are having issues here intermittently with messages left in end users boxes being garbled. During the message it is as if it skips, sometimes leaving out parts of a phone number. Has anyone encountered this? What was the fix?
also does anyone know how I would check stats on a particular mailbox and if I know what time a message came in, to find out what port it came in on.
Thank you.
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If I remember correctly, problems with dialogic cards on an Intuity lx can cause this problem. Setting can be changed to adjust the sensitifity of the card, to avoid messages being cut off, but this can make silence be recorded. Is this a Intuity LX 1.0?