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Originally Posted by bharris
Anyone with a VAL card that is HW rel 0-2 should be running FW rel 7 now. If you don't then some announcements may appear to disapear. The year is not rolling over so the system see an announcement that was recorded on Jan 2, 2003 as never recorded after Jan 2, 2004. As the year goes on other announcements will also appear to disapear. The wav files are still on the card but they don't show up in the announcement form (i.e. disp ann) and if the system does not see them in this form they won't play.
If you re-boot the card by reseating it then the current date with the proper year will resolve the problem for now. This problem also has another component and that is the card will reboot it self after 47 days into the new year, then all of the announcements will return.
You can check the wav files and there spelling by isseuing the system command 'li dir board (board location number i.e. 01D01) /annc'. These files must be spelled the same in the announcement form (i.e. disp ann). The order of the files verses the order of the listed announcements does not matter.
The file that needs to be flashed to the VAL card is 'tn2501ap_f7.bin' and you can get this from the Avaya download site along with a readme file that give the details for this upgrade.
The VAL card upgrade can be done from the same VAL card that is being flashed. You can't put this firmware on just any card and upgrade to the VAL. This is refered to as Selfdown and the VAL card supports the upgrade as a source or as a target but only for the VAL firmware.
I'll give you the details later if you still need them but I have to go now.
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The firmware has been updated. The problem still stands. When I do a list integ board XXXXX it shows a 0 next to an announcement that is really there. When I dial the announcement ext the announcement is there but on list integrate board it shows 0 seconds. This has been escalated to Tier 3 and I am supposed to hear from them by 5 today. The board has already been replaced by Avaya. Let's see what they say.