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DaleSumCL · February 6th, 2004, 10:33 AM

I'm needing a bit of assistance from the community on this one.

Have 1-T1 going into a facility that has TNT ( Take back and Transfer ) enabled on the circuit.

In my vector I need a check statement on the skill to transfer out if more then 15 callers in queue. ( I can handle this part )

I need to know how to send the call via the vector step out on a TNT code *805. Well *8 is a FAC ( Feature Access Code ) for an abbreviated dial list. Avaya says it's possible to make the pbx think it's a *8 TNT code and not a *8 FAC code. If anyone can help that would be great.

Thanks

February 6th, 2004, 10:33 AM	#1 (permalink)
DaleSumCL Join Date: Jul 2003 Posts: 2	FAC / Vector I'm needing a bit of assistance from the community on this one. Have 1-T1 going into a facility that has TNT ( Take back and Transfer ) enabled on the circuit. In my vector I need a check statement on the skill to transfer out if more then 15 callers in queue. ( I can handle this part ) I need to know how to send the call via the vector step out on a TNT code 805. Well 8 is a FAC ( Feature Access Code ) for an abbreviated dial list. Avaya says it's possible to make the pbx think it's a 8 TNT code and not a 8 FAC code. If anyone can help that would be great. Thanks