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Old February 6th, 2004, 09:48 AM   #3 (permalink)
cerby
 
Join Date: Jan 2004
Posts: 11
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Re: Intuity Audix Garbled message

Quote:
Originally Posted by tek
We are having issues here intermittently with messages left in end users boxes being garbled. During the message it is as if it skips, sometimes leaving out parts of a phone number. Has anyone encountered this? What was the fix?
also does anyone know how I would check stats on a particular mailbox and if I know what time a message came in, to find out what port it came in on.
Thank you.

I have sustained this as well in some cases and Avaya said to do a reboot. This was done and I have not received any complaints so far. This may work for you. The other thing is in some cases cell phone users call and leave messages and with wireless technology today it does skip out. Hope this helps.

Later
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