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Old February 4th, 2004, 04:05 PM   #2 (permalink)
ahays
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Re: Intuity Audix Garbled message

Quote:
Originally Posted by tek
We are having issues here intermittently with messages left in end users boxes being garbled. During the message it is as if it skips, sometimes leaving out parts of a phone number. Has anyone encountered this? What was the fix?
also does anyone know how I would check stats on a particular mailbox and if I know what time a message came in, to find out what port it came in on.
If, as you say, the message skips (i.e. part of the message is simply missing rather than being unintelligible "noise" related garbling or silence) then I would contact Avaya immediately as some sort of data corruption could be taking place.

regs,

.al.
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