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tek · February 4th, 2004, 01:08 PM

I recently changed a call center station to auto answer "ACD", but now when an agent hangs up at the end of the call they get completely logged out. Anybody know what is causing this to happen?

February 4th, 2004, 01:08 PM	#1 (permalink)
tek Registered User Join Date: Dec 2003 Posts: 114	acd auto-answer I recently changed a call center station to auto answer "ACD", but now when an agent hangs up at the end of the call they get completely logged out. Anybody know what is causing this to happen?