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Old January 23rd, 2004, 10:11 AM   #3 (permalink)
Souljah
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Post Re: Avaya Modular Messaging

Quote:
Originally Posted by travdawg
I am not familiar with Modular Messaging, however, you might check your voicemail settings. If everything else is correct with your processing channel assignments, then make sure you have the correct switch number allocated in the vmail box. I have had trouble with that in the past. It's very easy to overlook.
Ok I found the problem. Turns out that the service pack 5 I installed during the installation didnt upgrade all the neccessary files. After I ran it again, voila. MWI came on like a dream. The thing that gets me is that the original installation came back and said all files were done successfully. :/

Everything so far has been working like a dream. Text to speech is working flawlessly, and so has the faxserver. Auto attendants are a little tricky to setup.. Avaya really needs to give better documentation on using Caller Applications. It can be quite tricky when you first set the attendants up.

One thing I do recommend is to make sure you get your Modular Messaging planning forms done and blessed by avaya. Theres a crapload of passwords for different services and you could easily get confused on which ones the installation document is asking for.
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