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Old January 21st, 2004, 09:09 PM   #2 (permalink)
ahays
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Re: Voicemail header

Quote:
Originally Posted by btrain8
I'm using an Intuity Audix and I was asked if it is possible to hear the outside # that called in the header after selecting option '2'. I have PRI's with caller Id. Does anyone know if there's a way to get that working?
Yes. There is an Intuity Audix Green Feature named (oddly enough) "Calling Party Number." The calling party number (CPN) feature is available on Intuity AUDIX with Release 4.3 or newer software, on any of the hardware platforms. The feature is remotely activated by AUDIX development personnel shortly after ordering; no additional media are installed, nor is an on-site technician necessary.

For external calls, the switch will provide seven or ten digit calling party numbers to Intuity AUDIX. AUDIX will accept the calling party number, play an external greeting if the subscriber has administered one, and take the message-either voice or fax. When the subscriber retrieves the message, AUDIX’s telephone-user interface and Message Manager will include the calling party number in the header information for the message. For example, subscribers hear "message from extension 303 555 0782" over the telephone.

regs,

.al.
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