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Originally Posted by koelemon
I know you looked at the COR extensively, have you verified the non-workling COR(s) are not partitioned? Also make sure the trunk COR is not restricted from the user's COR. How about the restricted calls list? Maybe youcan give us some screen shots to compare.
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Thank you Koelemon..... yes, I believe I have verified all that. Except for the COR's being partitioned... do you mean in a partition-routing way or a different tenant partition? I want to make sure I'm checking exactly what you've mentioned.
Which screen shots would be useful? Thanks so much for your help!