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Re: Using same VM box for two seperate stations
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Originally Posted by ahays
You could do it that way but you'd have a lot of additional and unnecessary overhead. First the caller has to suffer through the coverage to station B and then through the "Please Wait ..." Audix attendant that will cover into mailbox A. Making station B bridged-appearances of station A is much more effecient. Only one coverage path is required and that would be on station A. It will cover ONLY to voicemail and not to station B. Station B needs no coverage path because it has no call-appearances (only bridged-appearances) and no one will ever call that station B's physical number.
In this bridged appearance scenerio there is only ONE extension number involved for all parties (caller, user, everyone) ... that of station A ... and since both stations ring simultaneously the user can answer the call on the first ring no matter what office he's in.
I do this quite often for VPs and such that have a second phone on a conference table in another corner of their pompus and oversized office. This situation, where the caller simply uses another office across campus, is no different. One number, one mailbox ... makes for less administrative headaches as well.
regs,
.al.
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Well to each his own except that they wanted both stations to go into the same mailbox, thus B would in fact need its own coverage. Although what you propose is very common and will work, I always hated wasting feature buttons like that but that is just my humble 2 cents...
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Last edited by koelemon; January 10th, 2004 at 06:40 PM.
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