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Re: Using same VM box for two seperate stations
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Originally Posted by tek
A user here has two desks in different buildings.
He wishes the phone at both desks (seperate extensions) to drop into the same VM box.
First question is, how do I arrange this?
Next question, how would I arrange it to ring at desk 1, then desk 2, and then drop into the VM box (which would automatically happen, if assigned to desk 2, yes?)
Thank you!
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I would do this...
He would have station A which would be his physical phone, it has a coverage path to station B then voice mail also. Station B, his secondary line, would be assigned a coverage path with the first point being station A and the second point voice mail. Log into voice mail (assuming this is an Avaya voice mail system) and type "change auto rout" to get to the auto attendant routing table. Make an entry for the incoming number of station B, assign it some business and holiday schedule (necessary but use the default of 1 for each) and then have it go to mailbox A in the day and night columns. Essentially what you would be doing is telling the vocie mail, when you see extension B really send it to mailbox A.
Make sense?
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Last edited by koelemon; January 9th, 2004 at 04:25 PM.
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