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Re: Using same VM box for two seperate stations
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Originally Posted by tek
A user here has two desks in different buildings.
He wishes the phone at both desks (seperate extensions) to drop into the same VM box.
First question is, how do I arrange this?
Next question, how would I arrange it to ring at desk 1, then desk 2, and then drop into the VM box (which would automatically happen, if assigned to desk 2, yes?)
Thank you!
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I am not sure if this would work unless the User logs in/out of the phone, you maybe able to use the idea and tweak it if he does not use login.
Create a coverage path on the station 1 that points to the second station and still have another pointer in the same coverage path point to the VM hunt. On the second station have it's coverage path point to the Vm hunt and another pointer to the 1st station, basically the same set up as the 1st phone in reverse. Make sure the coverage path for both stations has the same VM hunt. Then regardless of which station he logs into the VM will always find it's way to the same mail box. Also depending on the phone type, ensure that the MWI extension reflects the VM number so that which ever phone he is on he will see the light appear when a VM is left.
I hope this is pointing you in the right direction if nothing else.
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