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Old December 31st, 2003, 08:24 AM   #3 (permalink)
Cephas
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Re: Prioritise Some Inbound calls

Quote:
Originally Posted by payton
We have a main hunt group and require additioanl hunt group setup to manage another telephone number. However calls that come in on this number must take priority over the other hunt group. Is this possible?
R2 now includes the ability to assign a priority to calls in the incoming route forms. Not as flexible yet as the Magix priority/support ACD options, but better than nothing.

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