Quote:
Originally Posted by Billy Purdue
no i don't. is that necessary? i'd really rather it went to one of their voicemail boxes and not one for the main number - if it goes to the extension for the hunt group then they won't know when they get new voicemail right?
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While Wellco is correct and the best method is to create a seperate mailbox for the hunt group with an aut-msg-wt lamp on the users' phones, there is a way to get calls into a specific mailbox using vectoring:
A) Create the vector below
B) Create a VDN and assign it the the vector created in A
C) Create a Coverate Path with the VDN as Point 1
D) Assign the Coverate Path to the Hunt Group (or station, etc.)
Vector:
1) wait time 0 seconds hearing ringback
2) messaging skill xx for extension yyyy
3) stop
Where xx is the Messaging Hunt Group Number and yyyy is the mailbox that you wish to place the caller into.
The seperate mailbox for the hunt group method is best because the personal greetings, etc. for the individual user's mailbox is not confused with the hunt group. Additionally, this is handy for someone who might have multiple extension numbers (like some of those eccentric executives out there that wants a spereate "private line" DID number) but only wants to maintain a single mailbox.
regs,
.al.