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A-Train · July 2nd, 2008, 10:25 AM

Yeah, after I thought about this a bit I decided the way to do it is to have 2 groups. Then I can use the skill levels to make certain people primary and other backup. It seems like a waste to have 2 hunt groups for 3 people, but it will accomplish what they want.

July 2nd, 2008, 10:25 AM	#3 (permalink)
A-Train PBXtech GOLD 100+ posts Join Date: Sep 2006 Posts: 241	Re: Agent Preference w/EAS Yeah, after I thought about this a bit I decided the way to do it is to have 2 groups. Then I can use the skill levels to make certain people primary and other backup. It seems like a waste to have 2 hunt groups for 3 people, but it will accomplish what they want.