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btrain2871 · June 23rd, 2008, 10:06 AM

I have a new office going in that has a DID/ext range of 3100-3199 so in the dialplan I went to add 3 with a length of 4 as an ext but there is an entry for 3 with a length of 1 as a FAC. in my feature access code page I see 3 as the entry for AAR. In searching for this it's on my hunt group for VM on tab 2 for 'routing digits (e.g. AAR/ARS Access Code). What is this actually being used for and how easily can this be changed w/o users know about.

June 23rd, 2008, 10:06 AM	#1 (permalink)
btrain2871 PBXtech PLATINUM 300+ posts Join Date: Mar 2006 Posts: 393	Hunt Group Form and AAR I have a new office going in that has a DID/ext range of 3100-3199 so in the dialplan I went to add 3 with a length of 4 as an ext but there is an entry for 3 with a length of 1 as a FAC. in my feature access code page I see 3 as the entry for AAR. In searching for this it's on my hunt group for VM on tab 2 for 'routing digits (e.g. AAR/ARS Access Code). What is this actually being used for and how easily can this be changed w/o users know about.