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martinyoung · June 13th, 2008, 10:37 AM

Since they are getting this guy's home they are not just dialing the station number, they are dialing 9,xxx2559. In that case the calls can be denied in your ARS pattern.

In ARS enter the full number and in the route pattern field enter "deny". This will deny all calls.

June 13th, 2008, 10:37 AM	#2 (permalink)
martinyoung Moderator Join Date: Dec 2005 Posts: 1,435	Re: blocking a number Since they are getting this guy's home they are not just dialing the station number, they are dialing 9,xxx2559. In that case the calls can be denied in your ARS pattern. In ARS enter the full number and in the route pattern field enter "deny". This will deny all calls. __________________ Marty Retired Avaya DSIC tech