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Billy Purdue · June 12th, 2008, 08:44 AM

I'm trying to record some new announcements and I'm having some problems. My station is in the right COS so that I have console access. When I dial the announcement access code, I have dial tone again, and that's where I am supposed to put in the announcement extension that I want. When I do that, I'm supposed to hear dial tone again and then press 1 to record, but instead I get the tone indicating an error.

June 12th, 2008, 08:44 AM	#1 (permalink)
Billy Purdue PBXtech SILVER 25+ posts Join Date: Mar 2008 Posts: 70	Recording a new announcement I'm trying to record some new announcements and I'm having some problems. My station is in the right COS so that I have console access. When I dial the announcement access code, I have dial tone again, and that's where I am supposed to put in the announcement extension that I want. When I do that, I'm supposed to hear dial tone again and then press 1 to record, but instead I get the tone indicating an error.