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avayapbxuser · June 11th, 2008, 07:21 AM

We are not receiving the caller's name on incoming calls. We have a PRI and as far as we know we do not have any restrictions that would inhibit the information from being passed to the phones. This is an issue with our upper management as they do not know who is calling and they are receiving a lot of sales calls. We have an Avaya G3V11 PBX system. Any help would be appreciated.

June 11th, 2008, 07:21 AM	#1 (permalink)
avayapbxuser PBXtech SILVER 25+ posts Join Date: May 2006 Posts: 79	Caller ID Information We are not receiving the caller's name on incoming calls. We have a PRI and as far as we know we do not have any restrictions that would inhibit the information from being passed to the phones. This is an issue with our upper management as they do not know who is calling and they are receiving a lot of sales calls. We have an Avaya G3V11 PBX system. Any help would be appreciated.