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colt45 · June 8th, 2008, 07:10 PM

Verify there is a 'send-calls Ext:' button programmed on the set. If so, press it, if not, add it then press. Can also 'list features' to see the dial access code if one is programmed. Should be one for activate and another to deactivate.

Might want to verify the station is registered and active. If 'x' ported or inactive calls will go to Audix, but you did say SAC is Y....

June 8th, 2008, 07:10 PM	#2 (permalink)
colt45 PBXtech GOLD 100+ posts Join Date: Dec 2004 Posts: 113	Re: change SAC on 4621 phone Verify there is a 'send-calls Ext:' button programmed on the set. If so, press it, if not, add it then press. Can also 'list features' to see the dial access code if one is programmed. Should be one for activate and another to deactivate. Might want to verify the station is registered and active. If 'x' ported or inactive calls will go to Audix, but you did say SAC is Y....