penelope

Marty, I've wondered about something but never took the time to see how it could work to my advantage to track a phone location... I use the Room field to put in the cost center when I set up a new user. ASA exports this field into eCAS and it is used to allocate a user/ext to a cost center. When I do a dup station and enter the number in that field the system tells me that this data could be overwritten by TTI (I believe).

When a phone is TTI'd I have seen that it wipes out this field. I understand that it knows that the phone location has moved and is this just a type of "flag" that the Room field is blank or, is there any way during TTI, or other codes, to assign a new Room from the phone itself?

All of my phones in empty locations are named *LOC Dept (LOC is the 3 letter name for the office like CHI for Chicago) so that I can sort them easily and tell just from the name in eCAS where the phone is. I would like to know what office number or cubicle but, phones move too much for manually entered data to stay current for long.

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Penelope