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btrain2871 · May 21st, 2008, 02:43 PM

I have a users that we setup with an IP phone in his home. We made his office ext the main # to this IP phone and then assigned his office phone a 'soft' number, removed the call appearances and have only bridged appearances of the ext of the IP Phone.

He's saying his office phone sometimes is 'dead' and has to press the 1st line appearance more than once for it to come alive again. I know this has to do with the call appearances being removed but is there a specific setting I can tinker with the get this normalized?

May 21st, 2008, 02:43 PM	#1 (permalink)
btrain2871 PBXtech PLATINUM 300+ posts Join Date: Mar 2006 Posts: 393	deskphone and remote IP Phone I have a users that we setup with an IP phone in his home. We made his office ext the main # to this IP phone and then assigned his office phone a 'soft' number, removed the call appearances and have only bridged appearances of the ext of the IP Phone. He's saying his office phone sometimes is 'dead' and has to press the 1st line appearance more than once for it to come alive again. I know this has to do with the call appearances being removed but is there a specific setting I can tinker with the get this normalized?