martinyoung

So now more people are experiencing the problem? And it is only happening with calls from one exchange?

If you were having a problem within your PBX with a block of DID's this would affect calls from everywhere, not one exchange. And having several people having difficulties pretty much eliminates user error as the source.

Sounds even more like a CO problem. If this is happening to you, it will also be happening to other people. Report it to your vendor, they may blow you off telling you that nothing is wrong. But if enough folks complain, they will eventually look into it.

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Marty
Retired Avaya DSIC tech