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ScottEstes · April 25th, 2008, 04:11 PM

We were able, with short codes, to send the extension information for one of our internal users so that his full extension shows on the recipients caller ID. Unfortunately it still shows the text for our company name. Is there a way to send the text part of the information too? Our provider says they are getting this from our IP Office system, but I disagree as the text that is displayed does not equal any entry anywhere in our configuration. Where does the caller ID (text not number) come from?

April 25th, 2008, 04:11 PM	#1 (permalink)
ScottEstes Join Date: Apr 2008 Posts: 5	Outbound Caller ID We were able, with short codes, to send the extension information for one of our internal users so that his full extension shows on the recipients caller ID. Unfortunately it still shows the text for our company name. Is there a way to send the text part of the information too? Our provider says they are getting this from our IP Office system, but I disagree as the text that is displayed does not equal any entry anywhere in our configuration. Where does the caller ID (text not number) come from?