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Old April 3rd, 2008, 09:29 AM   #4 (permalink)
sithlord99us
 
Join Date: Nov 2007
Posts: 14
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Re: Software Upgrade Issue

Excitedly I tried the delete/reboot/add procedure to no avail. I did do a trace from our Definity station down to the IP Office and receive "denial event 2306: Reject outbound OLC". The first thing I did was google that and got no help. I guess that's where you gurus come in again.

In summation: I have an IP Office 403 that I upgraded from 2.1 (27) to 3.2 (55) and now cannot retrieve parked calls and when someone is placed on hold and then picked back up, the phone connects (per Call Status) but cannot hear anything from either side.

Thank you for your help.
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