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Originally Posted by fbinet
I'm valide stations using conditions, but everytime we add a new extension we need to add it to the condition editor. I'm trying to figure out how you transfert the callers and know that they dialed a wrong extension? I am missing something? because if I simply put a transfert box there is no "error-trapping" results like Next or anything.
Thanks
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It's not the voicemail pro that does the error trapping, it's the IP Office. The short code ? means anything that is dialed that doesn't match a known extension or existing short code. So, when the voicemail pro transfers a caller to an invalid extension, the IP Office matches it against the ? shortcode, and transfers them back into VM Pro to your special error handling start point.
Much easier than conditions. No ongoing maintenance.
Cephas