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skidbump · December 7th, 2003, 01:42 PM

the norstar cics and a call pilot 100 should do ...with caller id the caller id info is sent between 1st and 2nd ring ..if you set aa to answer on 2 rings the customer ifo will display to agent phone.. the nite service would go 0 rings to aa then to agents phone or gen delivery mb

December 7th, 2003, 01:42 PM	#3 (permalink)
skidbump PBXtech SILVER 25+ posts Join Date: Nov 2003 Posts: 27	Re: New Norstar System the norstar cics and a call pilot 100 should do ...with caller id the caller id info is sent between 1st and 2nd ring ..if you set aa to answer on 2 rings the customer ifo will display to agent phone.. the nite service would go 0 rings to aa then to agents phone or gen delivery mb