PBXJoker

(If it is not one thing it is another)

I use the Avotus Telecom Billing System and since Jan 4th 08 there have been no phone calls added to the Call Database. Usually the TBS run a job (CDR Collection) that is scheduled and obtains all the information from the PBX on what extensions made what calls with what authorization code. But the job has been running but no records are being updated. I forced it to run this morning and it still did not add any records of phone calls. Any help would be appreciated.