ahays

I had a very similar situation with an old G3i years ago. This "ghost" agent always showed in the CMS .. 5 agents logged in, 6 showed. No one logged in, CMS still showed one. This went on until we took a direct lightning strike one day and power to the entire building was lost. When power was finally restored and the switch came back up the "ghost" agent was gone.

Now, while I don't recommend simulating the lightning strike <grin> you might pick an optimal time to reboot your servers and see what happens.

regs,

.al.

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Al Hays, ACE, MCSE, CCNA
Homepage: http://www.jeral.com/
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