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sha111 · January 22nd, 2008, 11:02 PM

Hi,

I found the following entries in ARS digit analysis report,

ARS DIGIT ANALYSIS REPORT

Location: all

Dialed Total Route Call Node
String Min Max Pattern Type Number

905 10 10 p1 hnpa

1905 11 11 p1 fnpa

Please let me know if we can use both hnpa and fnpa for same area code. The problem we are facing is when users are trying to dial a specific number with area code 905... getting error "your call did not go thru".

Shall i remove second entry (1905...) to resolve this issue?

Thanks.

January 22nd, 2008, 11:02 PM	#1 (permalink)
sha111 PBXtech SILVER 25+ posts Join Date: Oct 2007 Posts: 77	ARS problem Hi, I found the following entries in ARS digit analysis report, ARS DIGIT ANALYSIS REPORT Location: all Dialed Total Route Call Node String Min Max Pattern Type Number 905 10 10 p1 hnpa 1905 11 11 p1 fnpa Please let me know if we can use both hnpa and fnpa for same area code. The problem we are facing is when users are trying to dial a specific number with area code 905... getting error "your call did not go thru". Shall i remove second entry (1905...) to resolve this issue? Thanks.