Quote:
Originally Posted by wyndman
I used to have two active operators using 302 consoles on a G3r v10 they have both retired and I'd like to be able to direct "0" cals to a VDN, but I'm unsure how to do this. I'm also having problems removing the consoles from the switch, it keeps telling me to remove then from night service, however, I've checked the LDN, and our trunk groups and I can't find the numbers used anywhere, any suggestions where I should be looking?
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The system must be in "night service" mode. You need to change this first. Either press the "night service" button on the main console or try to place a "night service" button on your own extension temporarily in order to get the system out of nights.
Next you need to remove the two attendants ... i.e. "remove att 1" and "remove att 2"
Once the attendants are gone you need to goto the dial plan (either "change dialplan" or "change dialplan ana" depending on your relaease) and change "0" from attendent to extension.
Finally, create a VDN or Extension with coverage path or Hunt Group, etc. with the number "0" as the extension number.
regs,
.al.