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Re: Definity G3R IP Agent
Quote:
Originally Posted by martinyoung
If you want to know the status of all your agents, they need to be logged in to a measured ACD. Then you can get their status in BCMS or CMS.
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List agent will show staffed and unstaffed agents.
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Systems In Use:
S8700 CM3.0 and S8710 CM3.1.1
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