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technician101 · January 11th, 2008, 08:53 AM

No it is not 'normal', but it can happen.
Are you using PRI for inbound calls and do you have a call accounting system? Might be able to see what number is calling you and then have your provider find out who it is.

Just a thought, but they may be spoofing their CID.

January 11th, 2008, 08:53 AM	#2 (permalink)
technician101 PBXtech SILVER 25+ posts Join Date: May 2004 Posts: 33	Re: Is it normal?? No it is not 'normal', but it can happen. Are you using PRI for inbound calls and do you have a call accounting system? Might be able to see what number is calling you and then have your provider find out who it is. Just a thought, but they may be spoofing their CID.