PBXtech.info - View Single Post

Lecivius · January 4th, 2008, 09:01 AM

You say the calls are forwarded off-net 24/7? Using the following vector...

Point 1 reception
Point 2 Call answer group
Point 3 Remote call Coverage off PBX to an answering service.

Yet the audio problem only occurs after hours? Does this vector chang in any way during the problem time? Do the problem calls leave the switch on the same trunk group as the Non Problem calls? How do you re-direct the calls from the daytime when this vextor works, to the problem time period? Are the problem calls treated the same aka no other vectoring inside your PBX? Are these calls delivered direct from the LEC, or are they delivered across a TIE to another PBX? The load your switch is running I don't believe is the problem. This 'sounds' more like a physical delivery problem.

January 4th, 2008, 09:01 AM	#12 (permalink)
Lecivius PBXtech GOLD 100+ posts Join Date: Sep 2007 Posts: 114	Re: Call Forwarding off PBX You say the calls are forwarded off-net 24/7? Using the following vector... Point 1 reception Point 2 Call answer group Point 3 Remote call Coverage off PBX to an answering service. Yet the audio problem only occurs after hours? Does this vector chang in any way during the problem time? Do the problem calls leave the switch on the same trunk group as the Non Problem calls? How do you re-direct the calls from the daytime when this vextor works, to the problem time period? Are the problem calls treated the same aka no other vectoring inside your PBX? Are these calls delivered direct from the LEC, or are they delivered across a TIE to another PBX? The load your switch is running I don't believe is the problem. This 'sounds' more like a physical delivery problem.