Thread: Vectoring Challenge
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Old December 7th, 2007, 12:00 PM   #4 (permalink)
ahays
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Re: Vectoring Challenge
Quote:
Originally Posted by martinyoung View Post
I've seen that being done but each time I have seen it, it has been through an IVR.
Ok ... makes sense ... so, it's something like the call is monitored by the IVR and when the agent disconnects it redirects the call to another IVR application?

.al.
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