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routing by area code
Our project sales group is split up by state and i need to be able to set up routing for them that looks at the incoming area code and routes the call to the salesperson responsible for that area. i have a basic idea of whats involved but i could use some guidance in finding lists of area codes and setting up the ani tables etc. thx in advance for any help
im using a definity g3i r12 with ACD
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